Items purchased from CATFISH CONNECTION may be returned and credited to the original mode of purchase (not including the shipping) as long as it is within 30 days of the sale date and the product is in its original packaging and has not been used and the packaging is not damaged.

Please call 217-562-2623 before returning an item so that we may authorize your return. 

If you receive an item damaged, you must call CATFISH CONNECTION at 217-562-2623 within 5 days of receipt to receive a replacement or credit.  

Please keep the item in its original shipping box along with the packing material, as it may be picked up for damage inspection, or pictures may need to be taken and emailed.

Goods which are covered by a manufacturers warranty will most likely be returned directly to the manufacturer for replacement or repair.  Please call CATFISH CONNECTION 217-562-2623 if you need any assistance.